Welcome to episode 6 of On the Cruise! On the Cruise is our fresh video series with tiny bites (two mins or less) of marketing recommendation and coaching from marketing experts, delivered while they are on the boulevard, on the airport, or traveling someplace.
Our guest this week is Carla Johnson, undoubtedly one of the most head influencers in B2B, digital, and lisp material marketing. Carla talks about the importance of generating pleasure to your customers to no longer perfect protect them however convert them into advocates to your impress.
Your customers are craving good, uplifting moments extra than ever. When constructing your customer hasten, as a replacement of looking out at it as a technique to jog folk by the looking out out out job, learn about at it as an opportunity to compose bigger your relationship alongside with your customers and create moments of pleasure, says Carla Johnson.
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